MIA Community FAQs

Your login credentials are the same username and password that you use to log in to mia.org.au. If you have forgotten your login credentials or need assistance with your login information, please reach out to the MIA here.

On your profile page, please select the pencil icon next to "Contact Details" in the left column. This will launch a new web page opened to your main MIA membership account. Your main MIA account is where the MIA Community pulls your contact details from and should be kept up to date.

Add or update your MIA Community profile photo by opening your profile page and clicking on "Actions" in the left-hand column. You can drag and drop an image file or search from your files to add the image of your choice. The MIA Community requires your photo to be square, so if you upload an image that isn't square, it will prompt you to crop it before you save. 

Please navigate to your profile page by clicking on your photo or initials at the top right corner or the site, then select the "My Account" tab once in your profile and choose "Privacy Settings" from the drop-down menu. This will let you control what information is visible to whom. After you’ve made changes, click the “Save Changes” button at the bottom of the page.

Making different areas of your profile information visible to "My Contacts" means that only those people you have added or accepted as contacts in the MIA Community will be able to see the information.

"Members Only" means that the information will only be visible to users who are current members of the MIA.

If you change the setting to "Public" it means that your MIA Community profile page will be able to be picked up by public search engines like Google or Bing and the details set to "Public" will be able to be seen by anyone.

"Only Me" is the most private option, meaning that only you will see the information on your own profile but no other members will be able to see the information.

Please note that staff of the MIA who administer the MIA Community will be able to see all of your profile details. 

Click the "Member Directory” link found in the main menu. The Member Directory lets you search for other users of the MIA based on:

• First and/or last name
• Company
• Email address
• City
• Country
• State
• Other demographics

You may type in partial information into the search fields. 

There are several ways to add contacts. When you perform a search in the Member Directory, you will see an “Add as Contact” button to the right of each person in your search results. Just click this button to send a contact request. If you click through and view an individual’s profile, you can click the contact request link below the profile picture.

Creating this virtual address book makes it easy to send your contacts messages through the MIA Community to stay in touch, ask questions, or even build a referral network. Additionally, when you view another member’s profile, you’ll be able to see contacts you have in common. You can also choose to let your contacts view certain demographics in your profile that others can't in your Privacy Settings.

Communities are virtual groups within the MIA Community where you can participate in discussions and share resources with other members. All members of the MIA are added to The Hub - the central location to discuss all things migration. 

Go to “Communities” in the main menu to view the communities you currently belong to and are able to participate in.

Click on “Communities” in the main menu and change the filter to “Communities I Can Join” in order to see a list of available communities. Click on the community that you wish to join and simply click "Join," then choose a delivery option for posts (Real Time, Daily Digest, Consolidated Daily Digest, or No Email).

Navigate to your profile and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. On that page, you can view and control your subscription options.  

For each discussion, you have the following delivery options:

• Real time: sends an email every time a new message is posted.
• Daily digest: sends one email to you each day, consolidating all of the posts from the previous day.
• No Email: allows you to be part of the group without having emails sent to you. You can still post and read others’ messages by logging into the community site.
• Consolidated Digest: Allows you to combine multiple communities into one summarized notification email. 

Manage your email settings for other types of notifications from the MIA Community on your "Email Preferences" page, also found under "My Account". By turning all available options off on this page, you will be unsubscribed from all MIA Community notifications. 

If you have started or responded to a discussion thread or other piece of content in the MIA Community, you will automatically receive real time notifications of future replies. If you wish to stop receiving real time notifications for a thread you have participated in, navigate to the thread, and click on the "Following" icon at the top right of the web page to un-follow it. 

Go to your profile and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. Here, you will see a list of available communities and those to which you’ve subscribed. Select "No Email” in the "Discussion Email" column and make sure the box is unchecked for the "Consolidated Weekly Digest".

To respond to a discussion post, please navigate to the discussion post by clicking on its subject line from an email, discussion list page, or from your Home page feed. Then, click the grey “Reply" button to post your response to the entire community, so others can benefit by following along with the conversation.

To send a message only to the author of the post, please select “Reply Privately” (located in the "Reply" drop-down). It is recommended to reply privately if you are sharing sensitive information or replying with simple comments like, “me, too,” that add little value to the overall discussion. It is recommended to reply to the entire community when you are sharing knowledge, experience, or resources that others could benefit from.

On the MIA Community when you are logged in, click on the blue “Create" button at the top right of the site and choose "Discussion Thread.” You can also post a new thread from a community using the "Add" button on the community home tab or with the "Post New Message" button on the discussion tab, such as this discussion tab for The Hub. 

On the MIA Community when you are logged in, click on your photo or initials at the top right of the site. Click to open your Profile. Under "My Contributions" click on "List of Contributions" and see all past posts, drafts, and scheduled posts you have created. The filter at the top lets you filter by drafts or scheduled posts to easily find a post you want to continue editing before posting. 

If images are not appearing, it is likely that your email client is set to suppress images. This should be something you can change in your security or viewing options.

If you are not receiving email messages from the MIA Community at all, you should follow these whitelisting instructions.

Yes, simply enter a keyword in the search bar located in the main menu across the site. To refine your search results, select one or more of the options from the menu on the left side of the results page. You can also relevance or recency of the content. 

Tags are a way to organize and categorize content on the MIA Community. Tags help to optimize the search results so you can find all the information in the MIA Community relevant to the topic of your choice. You can also click on a tag anywhere you see it in the MIA Community to instantly run a search for all related content. 

Locate the community you are interested in viewing from the Communities page. Open the community's landing page by clicking on its name, then click on the “Discussions” tab. If you see a post you’re interested in, click the subject line, this will take you to the page where you can read the full thread.

If you know which community's library the resource might be located in, find the affiliated community via the Communities page. Open the community's landing page by clicking on its name, then click on the “Library” tab. If you do not know where the resource might be, enter a term or phrase in the search bar the same way you might enter search terms into Google, Bing, or another search engine. Use the options on the search results page to refine your search as needed. 

Select the “Library Entry” option found under the “Create” button in the main menu or select "Create Entry" on any community "Library" tab. Please note that uploading a document is accomplished by completing a few steps, and each step must be completed before you can move on to the next:

• Choose a title for your document
• Include an optional description of the file(s) you are sharing
•  Select the library to which you’d like to upload it if this field is not already filled in, and you can optionally select a folder to which you’d like to upload it
• Choose an "Entry Type" (most will be "Standard File Upload," but be cognizant of any copyright licensed material)
• Once you have completed these steps, click “Next”
• This is where you upload your file(s)
• Select “Next” if you want to further describe your file(s). Otherwise, click “Finish” to post your library entry to the community.

The system supports dozens of file types including hyperlinks and most standard file types (Word, Excel, PowerPoint, JPG, PNG, MP4). If you have trouble, please reach out to the MIA here.